Jurnal Manajemen Kreatif dan Inovasi
Vol. 4 No. 3 (2026): Juli : Jurnal Manajemen Kreatif dan Inovasi

Pengaruh Content Marketing, Influencer Marketing, dan Electronic Word of Mouth (E-WOM) terhadap Keputusan Pembelian Produk Glad2Glow di TikTok Shop: Studi Kasus pada Generasi Z di Kabupaten Bekasi

Indira Salsabila (Unknown)
Agus Dharmanto (Unknown)
Rycha Kuwara Sari (Unknown)



Article Info

Publish Date
31 Jul 2026

Abstract

This study aims to identify and analyze the influence of content marketing, influencer marketing, and electronic word of mouth (e-wom) on purchasing decisions for Glad2Glow products on TikTok Shop among Generation Z in Bekasi Regency. This is a quantitative study using a sample of 108 respondents obtained through non-probability sampling with a purposive sampling technique. Primary data were collected using a questionnaire and analyzed using multiple linear regression with the assistance of SPSS version 26. The results of the partial t-test indicate that content marketing has a positive and significant effect on purchasing decisions (t-count 3.557 > t-table 1.983), influencer marketing has a positive and significant effect (t-count 3.086 > t-table 1.983), and electronic word of mouth has a positive and significant effect (t-count 3.807 > t-table 1.983). The simultaneous F-test shows that content marketing, influencer marketing, and electronic word of mouth jointly have a positive and significant effect on purchasing decisions, with an F-count of 41.506 greater than the F-table of 2.69, and an adjusted R² of 0.532, indicating that the three independent variables explain 53.2% of the variation in purchasing decisions. These findings imply that beauty brands marketed through social commerce platforms need to simultaneously strengthen informative content, credible influencer collaboration, and positive consumer reviews to drive purchasing decisions among Generation Z consumers.

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Journal Info

Abbrev

jmki-widyakarya

Publisher

Subject

Decision Sciences, Operations Research & Management

Description

Fokus Jurnal Manajemen Kreatif dan Inovasi berfokus pada publikasi karya ilmiah di bidang manajemen yang menekankan pada kreativitas, inovasi, dan kewirausahaan dalam konteks organisasi, bisnis, industri kreatif, dan sektor publik. Jurnal ini bertujuan mendorong pengembangan teori dan praktik ...