Jurnal Riset Manajemen
Vol 4 No 3 (2026): September: JURNAL RISET MANAJEMEN (JURMA)

Pengaruh Work-Life Balance dan Mutasi Pegawai terhadap Kinerja Pegawai dengan Kepuasan Kerja sebagai Variabel Mediasi

Nuril Ulum Rosyid (Universitas Trilogi)
R. Dwi Sunu Kanto (Universitas Trilogi)



Article Info

Publish Date
01 Sep 2026

Abstract

This study aims to analyze the effect of work-life balance and employee transfer on employee performance, with job satisfaction as a mediating variable at the Central Jakarta Regional Office of the Directorate General of Taxes (DGT). This study employed a quantitative approach using explanatory research. Primary data were collected through questionnaires distributed to 124 respondents selected using a probability sampling technique. The data were analyzed using Structural Equation Modeling-Partial Least Squares (SEM-PLS) with SmartPLS software. The results indicate that work-life balance has a significant negative effect on job satisfaction, while employee transfer has a positive and significant effect on job satisfaction. Job satisfaction has a positive and significant effect on employee performance, and work-life balance also has a positive and significant effect on employee performance. In contrast, employee transfer does not have a significant direct effect on employee performance. The mediation analysis shows that job satisfaction partially mediates the relationship between work-life balance and employee performance through a competitive/inconsistent partial mediation pattern. Meanwhile, job satisfaction fully mediates the relationship between employee transfer and employee performance. These findings demonstrate that job satisfaction plays an important role as a psychological mechanism linking organizational policies to employee performance, particularly in the implementation of employee transfer policies at the Central Jakarta Regional Office of the Directorate General of Taxes.

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Journal Info

Abbrev

jurma

Publisher

Subject

Decision Sciences, Operations Research & Management

Description

Manajemen Sumberdaya Manusia , Manajemen Keuangan, Manajemen Pemasaran, Manajemen Sektor Publik, Manajemen Operasional, Manajemen Rantai Pasokan, Corporate Governance, Etika Bisnis, Akuntansi Manajemen dan Pasar Modal dan ...