Jurnal Bisnis dan Kewirausahaan
Vol. 22 No. 2 (2026): JBK-Jurnal Bisnis dan Kewirausahaan

FAKTOR-FAKTOR YANG MENENTUKAN DESAIN KEMASAN KERUPUK KEMPLANG PALEMBANG DAN PENGARUHNYA TERHADAP NIAT BELI: PENDEKATAN SUARA PELANGGAN

Anggita Putri Astrian (Institute Technology of Sumatra)
Andhyka Tyaz Nugraha (Institute Technology of Sumatra)
Mahruri Arif Wicaksono (Institute Technology of Sumatra)
Frieska Ariesta Syafnijal (Institute Technology of Sumatra)
Rizqi Wahyudi (Institute Technology of Sumatra)



Article Info

Publish Date
30 Jul 2026

Abstract

This research aims to identify the dimensions that shape the packaging design of Kemplang crackers, develop a packaging design assessment instrument based on the Voice of Customer (VoC), and analyze the impact of packaging design on consumer purchase interest. The research combines the House of Quality approach and the Partial Least Squares Structural Equation Modeling method. Data were collected using a questionnaire instrument distributed online to respondents aged 17-40 who had purchased Kemplang in packaging at least twice in the past year. Data were statistically processed with the help of SmartPLS Version 4 software. The research results show that packaging design, formed by four manifest variables, namely material, appearance, shape, and packaging information, has a strong influence on purchase interest. The novelty of this research lies in the development of a standardized packaging design assessment scale based on consumer perception. Furthermore, based on the research results, a prototype of packaging using food-grade laminated material, a standing pouch with a zip-lock, and a more communicative visual and informational layout was designed, which can be used as a reference for Kemplang Palembang SMEs and local government.

Copyrights © 2026






Journal Info

Abbrev

JBK

Publisher

Subject

Economics, Econometrics & Finance

Description

Topics covered include: Government policy on entrepreneurship Entrepreneurship in ethnic enclaves Self-employment among immigrants Entrepreneurship among minority groups Indigenous entrepreneurship Gender and entrepreneurship Entrepreneurship in developing and transitional countries Entrepreneurship ...