Jurnal Penelitian Progresif (JPP)
Vol 5 No 2 (2026): MARCH 2026 - AUGUST 2026

CONFLICT MANAGEMENT AS A TRANSFORMATIONAL STRATEGY IN CHURCH GROWTH

Agustria Empi (STT Anugrah Indonesia)
Yonas PAP (STT Anugrah Indonesia)



Article Info

Publish Date
18 Aug 2026

Abstract

Conflict is an unavoidable reality in church life due to differences in character, interests, experiences, understandings, and perspectives among community members. Conflict that is not managed appropriately can lead to division, erode trust in leadership, hinder ministry effectiveness, and impact church growth. However, conflict is not inherently destructive; when managed constructively, it can serve as a source of learning, evaluation, change, and organizational renewal for the church. This study aims to analyze conflict management as a transformational strategy to support church growth, specifically by strengthening leadership, communication, relationships, ministry systems, and the church's adaptability. The study employs a qualitative approach using a literature review method. Data were obtained through an examination of academic books, scholarly journal articles, and prior research related to conflict management, transformational leadership, organizational change, and church growth. Analysis was conducted using thematic and content analysis methods by identifying, categorizing, comparing, interpreting, and synthesizing concepts relevant to the research focus. The findings indicate that conflict management—implemented through conflict diagnosis, open communication, dialogue, mediation, reconciliation, and participatory leadership—can transform conflict into an opportunity for transformation. Conflict management also contributes to church growth by enhancing leadership quality, strengthening relationships, improving ministry systems, developing leaders, and increasing the church's capacity to navigate change. The novelty of this study lies in conceptualizing conflict management not merely as a problem-solving mechanism, but as a transformational strategy that integratively links conflict, organizational change, and church growth. Consequently, churches capable of managing conflict constructively have a greater opportunity for healthy, adaptive, and sustainable growth.

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Journal Info

Abbrev

jpp

Publisher

Subject

Religion Humanities Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

Description

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