JURNAL ILMIAH LIVING LAW
Vol. 18 No. 2 (2026): Jurnal Ilmiah Living Law

Implementation of Digital Consumer Protection Principles in Fintech Lending Electronic Contracts in the Digital Era

Muhammad Mahfuddin Sholeh (Universitas Muhammadiyah Bengkulu)
Sinung Mufti Hangabei (Universitas Muhammadiyah Bengkulu)
Hendi Sastra Putra (Universitas Muhammadiyah Bengkulu)
Miko Ardinata (Universitas Muhammadiyah Bengkulu)



Article Info

Publish Date
25 Aug 2026

Abstract

This study aims to analyze the implementation of digital consumer protection principles in fintech lending electronic contracts, identify the forms of legal protection that have been accommodated in contractual arrangements, and evaluate their compliance with the principles of justice, transparency, balance, data security, good faith, and legal certainty. The study uses a normative legal method with a statutory, conceptual, and case-based approach. Legal materials were obtained through a literature review covering legislation, legal doctrine, scientific journals, and relevant literature. The analysis was conducted qualitatively through systematic, grammatical, and teleological legal interpretation to assess the implementation of consumer protection norms in the substance of electronic contracts. The results show that the principle of legal certainty has been implemented relatively well through the regulation of the identities of the parties, the object of the agreement, and the dispute resolution mechanism. Conversely, the implementation of the principles of fairness, transparency, balance, personal data security, and good faith remains suboptimal due to the continued use of standard clauses that limit consumers' bargaining power, a lack of information transparency, and incomplete personal data protection regulations. This study emphasizes the need to improve fintech lending electronic contract standards, orienting them more toward digital consumer protection through strengthening contractual substance, harmonizing regulations, and increasing oversight of digital financial service providers to ensure legal certainty and fairness in electronic transactions.

Copyrights © 2026






Journal Info

Abbrev

livinglaw

Publisher

Subject

Law, Crime, Criminology & Criminal Justice

Description

Jurnal Ilmiah Living Law (e-ISSN number 2550 1208) is an Open Journal System that managed by postgraduate school of Djuanda University, majoring of Law Studies. This journal is published twice a year. The Scopes are about: Bussiness Law, Property Law, Land Law, Tax Law, Islamic Economic Law, and ...