International Journal of Management, Entrepreneurship, Social Science and Humanities (IJMESH)
Vol. 10 No. 1 (2026): July - December Volume

The Influence of Transformational Leadership on Organizational Citizenship Behavior with Quality of Work Life and Organizational Commitment as Mediating Variables

Rani Aprilia (Universitas Muhammadiyah Purwokerto)
Akhmad Darmawan (universitas muhammadiyah purwokerto)
Suyoto Suyoto (Universitas Muhammadiyah Purwokerto)
Muchammad Agung Miftahuddin (Universitas Muhammadiyah Purwokerto)



Article Info

Publish Date
18 Aug 2026

Abstract

Previous studies have reported inconsistent findings on the raelationship between transformational leadership and organizational citizenship behavior (OCB), while the simultaneous mediating roles of quality of work life and organizational commitment remain underexamined in local public-sector organizations. This study examines the association between transformational leadership and OCB and analyzes the mediating roles of quality of work life and organizational commitment among employees of the Health, Population Control and Family Planning Office of Cilacap Regency. Using a quantitative cross-sectional survey, data were collected from all 171 employees through saturated sampling. The data were analyzed using Partial Least Squares-Structural Equation Modeling (PLS-SEM) with SmartPLS 4.0. The findings show that transformational leadership is positively associated with OCB and quality of work life, but not directly associated with organizational commitment. Quality of work life is positively associated with organizational commitment and OCB, while organizational commitment is positively associated with OCB. Mediation testing indicates that quality of work life significantly mediates the relationship between transformational leadership and both organizational commitment and OCB, whereas organizational commitment does not significantly mediate the relationship between transformational leadership and OCB. These findings extend Social Exchange Theory by showing that leadership in a local public-sector setting supports extra-role behavior primarily through improved quality of work life.

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Journal Info

Abbrev

ijmesh

Publisher

Subject

Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Law, Crime, Criminology & Criminal Justice Social Sciences

Description

The journal has an international perspective on Management, entrepreneurship, Social Science and Humanities and publishes conceptual papers and empirical studies which bring together issues of interest to academic researchers and educators, policy-makers and practitioners worldwide. The editorial ...