Work stress is a common problem in the modern work environment and can have an impact on employees' mental, physical, and productivity health. Various efforts are made to manage stress, one of which is through non-pharmacological approaches such as aromatherapy. This study aims to analyze the use of lavender aromatherapy in reducing work stress in employees of the North Sumatra Indonesian Broadcasting Commission Office. The method used is qualitative research with a case study approach to explore in depth the experiences and perceptions of informants. The data collection technique was carried out through in-depth interviews, observations, and documentation studies, with the selection of informants using purposive sampling. Data analysis uses the Miles and Huberman model through the stages of data reduction, data presentation, and conclusion drawn. The results showed that most of the informants understood the benefits of lavender aromatherapy as a relaxation and stress-reducing effect. The use of aromatherapy has a positive impact on work comfort, such as increasing a sense of calm, freshness, and focus, and creating a more conducive work environment. However, the response to scent is subjective. Overall, lavender aromatherapy can be an effective alternative in managing work stress in a nonpharmacological way.
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