Tinjauan Literatur Beban Kerja dan Kompetensi Karyawan dalam Perspektif Manajemen Sumber Daya Manusia

Denis Natalia Siburian (Universitas Bhayangkara Jakarta Raya)
Gene Meshani (Universitas Bhayangkara Jakarta Raya)
Adelia Melenia Munthe (Universitas Bhayangkara Jakarta Raya)
Galang Putra Yudha Pradana (Universitas Bhayangkara Jakarta Raya)
Arfian (Universitas Bhayangkara Jakarta Raya)

Indonesian Journal of Social Issues
Vol. 1 No. 2 (2026): April, Social Media Addiction and the Decline of Face-to-Face Interaction Among

This study aims to synthesize recent empirical evidence on the relationship between workload and employee competence within the human resource management perspective. Using a descriptive-analytical literature review, this paper analyzes peer-reviewed studies published between 2020 and 2025 that examine job demands, competence, and their implications for employee performance and well-being. The review focuses on conceptual patterns rather than statistical testing and does not involve primary samples, relying instead on documented organizational contexts across sectors. The findings indicate that workload is a critical antecedent of burnout and turnover intention, while employee competence functions as a key buffering resource. This study reinforces the Job Demands–Resources framework and highlights integrated workload management and competence development as strategic HR implications.