Indonesian Journal of Innovation Studies
Vol. 27 No. 3 (2026): July

The Effect of Education Quality and Brand Image on Brand Trust of Santri Guardians: Pengaruh Kualitas Pendidikan dan Brand Image terhadap Brand Trust Wali Santri

Cholifatus Sya'diyah (Program Studi Manajemen Pendidikan Islam, Universitas Muhammadiyah Sidoarjo)
Hidayatulloh (Program Studi Manajemen Pendidikan Islam, Universitas Muhammadiyah Sidoarjo)



Article Info

Publish Date
12 Sep 2026

Abstract

General Background: Islamic boarding schools face growing competition, making parents’ trust an important consideration in selecting and continuing children’s education. Specific Background: At PP Darul Ulum Tlasih, trust is associated with educational quality, institutional image, programs, achievements, and educational services. Knowledge Gap: Previous research specifically examining educational quality and institutional image in relation to santri guardians’ trust remains limited. Aims: This study analyzes the relationships of educational quality and brand image with brand trust among santri guardians. Results: Using quantitative methods, questionnaires from 50 respondents, and multiple linear regression, both variables showed positive and significant partial relationships with brand trust; jointly, they explained 87% of its variation, with educational quality as the stronger predictor. Novelty: The study examines these two predictors together in the context of PP Darul Ulum Tlasih. Implications: Maintaining educational quality and a positive, credible institutional image is important for sustaining santri guardians’ trust. Key Findings Highlights The first predictor showed the strongest statistical contribution to guardians’ trust. The second predictor showed a positive and significant statistical relationship. Both predictors jointly explained 87% of the variation in guardians’ trust. Keywords: Educational Quality, Brand Image, Brand Trust, Islamic Boarding School, Santri Guardians

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Journal Info

Abbrev

ijins

Publisher

Subject

Computer Science & IT Education Engineering Law, Crime, Criminology & Criminal Justice

Description

Indonesian Journal of Innovation Studies (IJINS) is a peer-reviewed journal published by Universitas Muhammadiyah Sidoarjo four times a year. This journal provides immediate open access to its content on the principle that making research freely available to the public supports a greater global ...