International Journal of Management Science and Information Technology (IJMSIT)
Vol. 6 No. 2 (2026): July - December 2026

The Role of Short-Video Content as an Educational Content and Digital Portfolio in Shaping Purchase Intention for Wedding Organizer Services in Denpasar, Bali

Ayu Nur Aisyah (Universitas Bali Internasional Muhammadiyah)
Yulianto Umar Rofi’i (Universitas Bali Internasional Muhammadiyah)



Article Info

Publish Date
12 Sep 2026

Abstract

The development of social media has transformed the way Wedding Organizers (WOs) communicate with potential consumers. Short-video content on TikTok and Instagram Reels serves not only as a promotional medium but also as an educational medium and digital portfolio for delivering information, showcasing work results, and building trust. This study aims to analyze the role of short-video content as an educational medium and digital portfolio in shaping purchase intention for Wedding Organizer services in Denpasar, Bali. This research employed a descriptive qualitative approach involving 14 informants selected through purposive sampling, consisting of WO owners or managers, social media administrators, and consumers or potential consumers. Data were collected through semi-structured interviews, observations, and documentation, and were analyzed using thematic analysis through the stages of data reduction, coding, categorization, theme identification, interpretation, and conclusion drawing. The results show that educational content helps potential consumers understand wedding preparation, while digital portfolios provide visual evidence of the WO's experience, creativity, professionalism, and service quality. These two forms of content complement each other in building potential consumers' understanding, trust, and interest. Educational content tends to play a more prominent role as an initial trigger for interest and information seeking, while digital portfolios strengthen consideration by providing visual evidence of previous work. These findings indicate that combining educational content and digital portfolios can serve as a relevant short-video marketing strategy for Wedding Organizer services.

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Journal Info

Abbrev

IJMSIT

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

The development of science related to good technology, information, and communication, both theoretically and empirically has proven to have a positive impact on various aspects of people lives. The development of the science of Information and Communication Technology provides many benefits to ...