Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis
Vol. 6 No. 1 (2026): Maret : Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis

Peran Pengembangan Sumber Daya Manusia, Inovasi Kuliner dan Strategi Keberlanjutan Terhadap Reputasi Hotel

Khairil Anwar (STIEPARI Semarang)
Enik Rahayu (STIEPARI Semarang)



Article Info

Publish Date
30 Mar 2026

Abstract

This study investigates the integrated role of Human Resource Development (HRD), Culinary Innovation, and Sustainability Strategy on Hotel Reputation. The research addresses the need for a comprehensive strategy to maintain competitiveness in the current hospitality industry, where customer perception is influenced by service quality, unique F&B offerings, and environmental responsibility. A quantitative approach was employed using survey data collected from 150 hotel managers and staff in Jakarta, analyzed using Structural Equation Modeling (SEM). The main findings show that, collectively, the three variables account for 65% of the variance in Hotel Reputation (R2 = 0.65). Individually, HRD has the strongest positive and significant influence (β=0.35 ; p<0.01), followed by Culinary Innovation (β=0.28; p<0.01 ), and Sustainability Strategy (β=0.20; p<0.05 ). This indicates that investment in HR competency is the primary driver of service excellence, while innovation and green practices significantly bolster market image. The conclusion is that hotels must adopt a holistic management approach, integrating robust HR training, continuous culinary creativity, and firm commitment to sustainability to achieve and maintain superior reputation.

Copyrights © 2026






Journal Info

Abbrev

jaem

Publisher

Subject

Economics, Econometrics & Finance

Description

Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis E-ISSN:2809-6487 (Online) / P-ISSN:2809-655X (print) diterbitkan oleh Pusat Riset dan Inovasi Nasional. Penerbitan jurnal ini bertujuan untuk meningkatkan kualitas ilmu pengetahuan, serta menyalurkan minat berbagi dan menyebarluaskan ilmu pengetahuan ...