Journal of Public Policy and Society
Vol. 1 No. 2: July 2025

Application of Scientific Management Theory in The Bureaucracy of The East Bolaang Mongondow Regency Government North Sulawesi Province to Public Services

Siti Fazria Mamonto (Master of Public Administration, Universitas Muhammadiyah Jakarta, Indonesia)
Ma'Ruf Mutaqin (Master of Public Administration, Universitas Muhammadiyah Jakarta, Indonesia)
Ihsan Wilasakti (Master of Public Administration, Universitas Muhammadiyah Jakarta, Indonesia)



Article Info

Publish Date
28 Jul 2025

Abstract

This study discusses the application of Frederick Winslow Taylor's Scientific Management Theory in the public service bureaucracy of the East Bolaang Mongondow Regency Government, North Sulawesi Province. The purpose of this study is to analyze the effectiveness of scientific management principles in improving the efficiency and quality of public services through work standardization, time and motion studies, employee training, and the use of bureaucratic technology. The results of the study show that the application of this theory can accelerate administrative processes, improve accountability, and optimize human resources. However, weaknesses were also found, such as the potential for employee dehumanization and limitations in adapting to local conditions. It is recommended that this approach be integrated with Human Relations theory to balance technical efficiency and employee welfare in the long term.

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Journal Info

Abbrev

jpps

Publisher

Subject

Description

The Journal of Public Policy and Society also known as JPPS is a peer reviewed and open access academic journal published by the Center for Border and Coastal Studies at Universitas Muhammadiyah Jakarta. The journal aims to advance theoretical empirical and practical knowledge about the ...