Journal of Business Administration and Entrepreneurship Innovation
Vol. 1 No. 1 (2024): Journal of Business Administration and Entrepreneurship Innovation

Digital Transformation in Business Administration: The Impact of Financial Technology Implementation on Operational Efficiency in Service Companies

Moh Ikhsan (Politeknik Negeri Jakarta)
Riskon Ginting (Politeknik Negeri Jakarta)



Article Info

Publish Date
25 Jun 2024

Abstract

The adoption of financial technology (fintech) has become a cornerstone of digital transformation in business administration, particularly in the service sector. This study explores the impact of fintech implementation on the operational efficiency of service companies, focusing on how digital payment systems, automated financial services, and fintech-driven analytics contribute to performance improvements. Data were collected from 150 service companies through structured questionnaires and analyzed using Structural Equation Modeling (SEM) via AMOS. The results indicate a positive and significant relationship between fintech adoption and operational efficiency, particularly in terms of process optimization and cost reduction. This study offers insights into how service companies can leverage fintech to enhance their competitive edge and streamline operations.

Copyrights © 2024






Journal Info

Abbrev

baeinnovation

Publisher

Subject

Description

Journal of Business Administration and Entrepreneurship Innovation (JBAEI) is a peer-reviewed academic journal that publishes research findings and reviews in the fields of business administration and entrepreneurship innovation. The journal is published twice a year, in June and December, by ...