Productivity
Vol 6 No 4 (2025): Desember 2025

Pengaruh Strategi Bauran Pemasaran Terhadap Loyalitas Pelanggan Pada Alluree Coffee Manado

Marsha Magdalena Montolalu (universitas Sam Ratulangi Manado)
Riane Johnly Pio (Program Studi Administrasi Bisnis, Universitas Sam Ratulangi)
Danny D. S. Mukuan (Program Studi Administrasi Bisnis, Universitas Sam Ratulangi)



Article Info

Publish Date
30 Nov 2025

Abstract

This study aims to analyze the influence of marketing mix strategies, consisting of product, price, promotion, and place, on customer loyalty at Alluree Coffee Manado. The research employed a quantitative approach using multiple linear regression analysis. The findings indicate that, partially, product and promotion have a significant effect on customer loyalty, whereas price and place do not show a significant impact. However, the four marketing mix elements jointly have a significant influence on customer loyalty. These results highlight that product quality and effective promotional activities are the key determinants of customer loyalty, while the other elements serve as supporting components in an integrated marketing strategy. The study suggests that Alluree Coffee's management should prioritize improving product quality and enhancing promotional creativity to strengthen customer loyalty.

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Journal Info

Abbrev

productivity

Publisher

Subject

Description

Productivity focuses primarily on scholarly developments in Business Administration and Management. The journal publishes original and high-quality research that advances theoretical understanding, empirical knowledge, managerial practices, and policy discussions related to business organizations ...