<![CDATA[UPTD Puskesmas Denpasar Barat I has implemented an Electronic Medical Record (EMR) system as part of the digital transformation in the healthcare sector. However, several technical issues are still encountered, such as system disruptions, delays in data access, and duplication of patient data, which may affect service satisfaction. This study aimed to analyze the effect of the EMR system on service satisfaction using the End User Computing Satisfaction (EUCS) model based on the dimensions of information content, data accuracy, and timeliness. This study employed a quantitative approach with a cross-sectional analytic design. The research sample was determined using a total sampling technique involving 35 healthcare workers who used the EMR system. Data were collected using a digital questionnaire distributed through Google Forms and analyzed using linear regression. The results showed significance values for information content, data accuracy, and timeliness of 0.290, 0.036, and 0.612, respectively. The data accuracy variable had a significant effect on service satisfaction, while the information content and timeliness variables did not show a significant effect. Simultaneously, the EMR system significantly affected service satisfaction (sig. 0.000 < 0.05) with a contribution of 67.8%. This findings indicate that the EMR system affects service satisfaction, particularly in terms of data accuracy. The implementation of the EMR system at UPTD Puskesmas Denpasar Barat I has been fairly well implemented; however, improvements are still needed, especially in the aspects of information content and timeliness, to support the improvement of healthcare service quality.]]>
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