INOVASI PELAYANAN PUBLIK DI DINAS PERHUBUNGAN PROVINSI SULAWESI TENGGARA SEBAGAI MANIFESTASI NILAI-NILAI NASIONALISME

Maudhy Satyadharma (Dinas Perhubungan Prov. Sulawesi Tenggara)

Jurnal Dwija Kusuma
Vol. 14 No. 2 (2026): SEPTEMBER 2026

This study aims to analyze public service innovations at the Southeast Sulawesi Provincial Transportation Agency as a form of contemporary nationalism and to examine their contribution to supporting *Bela Negara* (defense of the state). The study employs a descriptive qualitative approach, with data gathered through document analysis, interviews, and observations of transportation service practices and administrative digitalization. The results indicate that these innovations not only enhance service effectiveness but also reflect the professional dedication of the agency's personnel by providing services that are accessible, efficient, transparent, and community-oriented. The innovations encompass the use of technology, professionalism, integrity, collaboration, and sustainability. The findings confirm that transportation service innovations can strengthen the state's presence, boost public trust, and actualize nationalism and *Bela Negara* through the professional execution of duties.