Lentera Negeri
Vol. 7 No. 1 (2026): Lentera Negeri

Social protection data governance and public trust: the mediating role of targeting fairness among generation z

Bambang Arwanto (Universitas Kutai Kartanegara)



Article Info

Publish Date
06 Oct 2026

Abstract

Digital social protection increasingly depends on integrated administrative data, making data governance, targeting fairness, and public trust closely connected. This sequential explanatory mixed-methods study examined whether perceived targeting fairness mediates the association between social protection data governance and public trust and used Generation Z interviews to explain the quantitative pattern. The quantitative dataset comprised 180 complete responses analyzed with PLS-SEM and 5,000 bootstrap subsamples. Because the available dataset does not retain recruitment metadata, the quantitative sample is not treated as probability-representative; a sensitivity power check nevertheless shows that n = 180 provides >0.99 power to detect a medium effect (f² = 0.15) with two predictors at α = 0.05. Measurement quality was satisfactory (Cronbach's α = 0.887-0.906; rho_C = 0.917-0.927; AVE = 0.680-0.714; HTMT = 0.648-0.681). Data governance was strongly associated with targeting fairness (β = 0.603; f² = 0.572), while targeting fairness had a moderate association with public trust (β = 0.411; f² = 0.196) and the direct governance-trust association was smaller (β = 0.339; f² = 0.133). The indirect effect was significant (β = 0.248), indicating partial mediation. The qualitative corpus comprised 20 Generation Z informants aged 19-29 with personal or family experience of social protection services. Six themes data updating, explainable targeting, correction and appeals, privacy and security, hybrid assistance, and visible follow-up clarified why fairness is a key pathway between governance and trust. The findings suggest that integrated data systems are more likely to be trusted when citizens can understand, challenge, and correct data-driven decisions.

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Journal Info

Abbrev

lentera

Publisher

Subject

Humanities Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

Description

Lentera Negeri welcomes submissions across a comprehensive range of academic disciplines, spanning the social sciences, humanities, natural sciences, applied sciences, and technology. Within the social sciences, the journal considers research in sociology, psychology and mental health, counseling ...