Integrasi: Jurnal Studi Islam dan Humaniora
Vol 4, No 3 (2026)

The Digitalisation of Islamic Religious Counselling: Counsellors’ Preventive Communication Strategies for Reducing Divorce Rates in the Digital Age

Nila Siska Sari (IAIN Syaikh Abdurrahman Siddik, Bangka Belitung)
Nurviyanti Cholid (IAIN Syaikh Abdurrahman Siddik, Bangka Belitung)
Bohhori Bohhori (IAIN Syaikh Abdurrahman Siddik, Bangka Belitung)
Rudini Rudini (IAIN Syaikh Abdurrahman Siddik, Bangka Belitung)



Article Info

Publish Date
29 Sep 2026

Abstract

Digital issues, such as the negative impacts of social media, online gambling and online lending, have now become a major driver of the rise in divorce cases. This study aims to analyse the prevention strategies implemented by Islamic religious counsellors in the Bangka Belitung Islands Province to minimise divorce in the digital age. This study employs a qualitative field study methodology. Data were collected through in depth interviews with 15 Islamic religious counsellors (Functional, PPPK, and noncivil servants), media observation, and case documentation, and were subsequently analysed using the Miles and Huberman model. The research findings indicate that Islamic religious counsellors (PAI practitioners) apply a hybrid counselling model: (1) optimising structured face to face services through marriage counselling, community groups, Majelis Ta’lim, and KUA counselling; and (2) activating online outreach services via WhatsApp, YouTube, Facebook, and TikTok. However, these strategies are hampered by disparities in digital competence across generations of counsellors, as well as infrastructure limitations. This study concludes that there is an urgent need to standardise the curriculum for online counselling based outreach services in order to strengthen family resilience in this era of disruption.

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Journal Info

Abbrev

integrasi

Publisher

Subject

Religion Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media

Description

Integrasi: Jurnal Studi Islam dan Humaniora published by the Rahmat Islamiyah Foundation, Medan, Indonesia. In this journal articles include studies on Islamic Studies and Humaniora. Integrasi: Jurnal Studi Islam dan Humaniora accepts manuscripts in research fields including relevant scientific ...