Journal of the Community Development in Asia
Vol 9, No 3 (2026): September 2026

Convenience vs Community: Understanding the Drivers Behind Student Preference for Online Food Delivery over Campus Dining

Ainul Mohsein Abdul Mohsin (Universiti Sains Malaysia)
Rudresh Pandey (Institute of Management Studies (IMS))
Nuraliah Izzaty Mohd Shahrizal (Universiti Sains Malaysia)
Nur Safiyah Afiqah Abdul Rahim (Universiti Sains Malaysia)
Nurfatinah Husna Abdul Rohim (Universiti Sains Malaysia)
Nurin Rafissah Mohd Raffe (Universiti Sains Malaysia)
Daisy Mui Hung Kee (Universiti Sains Malaysia)



Article Info

Publish Date
19 Sep 2026

Abstract

This research investigates the critical factors driving university students to choose third-party Online Food Delivery (OFD) applications over traditional physical campus dining facilities. Utilizing a quantitative, cross-sectional research design, empirical data were collected through a structured questionnaire administered to a sample of 120 undergraduate students at Universiti Sains Malaysia. The multiple regression results revealed a unique behavioral phenomenon in which variety of choices emerged as the sole statistically significant predictor of students’ venue preferences, yielding a standardized coefficient (?) of 0.285 and a significant p-value of 0.047, while perceived ease of use, social influence, and service quality were not statistically significant. In conclusion, these findings demonstrate that the extensive culinary variety and broad range of choices offered by digital aggregators act as the primary structural pull factor drawing students away from institutional dining facilities. Based on these findings, it is suggested that campus food operators prioritize digital modernization, strategic culinary diversification, and flexible menu rotations to effectively mitigate student migration and remain competitive with external delivery platforms.

Copyrights © 2026






Journal Info

Abbrev

JCDA

Publisher

Subject

Humanities

Description

JCDA aims to feature narrative, theoretical, and empirically-based research articles. The journal also accepts articles with data taken from reflections as well as experiences (qualitative research) relevant to community development in Asia. As it explores the community development broadly, the ...