Analisis Pengelolaan Kearsipan pada Dinas Komunikasi dan Informatika Provinsi Sumatera Utara

Chelin Sinambela (Universitas Negeri Medan (UNIMED))
Grace Riauli Saing (Universitas Negeri Medan (UNIMED))
Anastasya Siburian (Universitas Negeri Medan (UNIMED))
Ekklesia Tesalonika Sibarani (Universitas Negeri Medan (UNIMED))
Nuzul Khaila Siregar (Universitas Negeri Medan (UNIMED))
Widya Irwana Pratiwi (Universitas Negeri Medan (UNIMED))

Jurnal Ilmu Ekonomi dan Bisnis
Vol 4 No 2 (2026): Oktober, Jurnal Ilmu Ekonomi dan Bisnis

This study was conducted to analyze records management at the Communication and Informatics Office of North Sumatra Province. A descriptive qualitative approach was used, with data collected through interviews and field observations on September 10, 2026. Two informants participated in the study. The results showed that records were managed based on classification codes, subject matter, document type and year, as well as chronological order. Incoming and outgoing correspondence was managed through receiving, recording, disposition, distribution, and storage. Records management combined physical and digital storage. The obstacles included increasing records, limited storage space and facilities, inconsistent coding, and incomplete digitization. Efforts to address these obstacles included employee training, digitization, records arrangement, and improvement of facilities.