<![CDATA[High employee turnover intention has become a major challenge for organizations because it can affect organizational sustainability. This study aims to analyze the influence of emotional intelligence and the work environment on perceived job stress, job satisfaction, and turnover intention among employees in the Fast Moving Consumer Goods (FMCG) industry. This study employed a quantitative approach using a survey method involving 185 employees working in the FMCG industry in West Jakarta. The sampling technique used was purposive sampling, while data were analyzed using Structural Equation Modeling-Partial Least Squares (SEM-PLS). The results indicate that the work environment has a significant negative effect on perceived job stress and a significant positive effect on job satisfaction. Perceived job stress has a significant negative effect on job satisfaction and a significant positive effect on turnover intention, whereas job satisfaction has a significant negative effect on turnover intention. In contrast, emotional intelligence has no significant effect on either perceived job stress or job satisfaction. These findings suggest that organizations should create a supportive work environment and effectively manage employees' job stress to improve job satisfaction and reduce turnover intention]]>
Copyrights © 2026
