Economics and Business Journal
Vol. 4 No. 6 (2026)

How Market Orientation and Distribution Channels Shape Marketing Performance: The Mediating Role of Competitive Advantage

Juhana (Postgraduate Program, Universitas Pakuan, Bogor, Indonesia)
Hari Muharam (Universitas Pakuan Bogor, Indonesia)
Agus Setyo Pranowo (Universitas Pakuan Bogor, Indonesia)



Article Info

Publish Date
08 Oct 2026

Abstract

This study investigated how market orientation and distribution channels influenced marketing performance through competitive advantage in the vehicle bodybuilding industry in Bogor, Indonesia. A census covered 39 companies, with four knowledgeable management respondents from each company, producing 156 questionnaires. Data were analyzed using partial least squares structural equation modeling. Market orientation directly improved marketing performance and competitive advantage. Distribution channels improved competitive advantage but did not directly affect marketing performance. Competitive advantage was the strongest direct predictor of marketing performance and partially mediated the market orientation-performance relationship. It fully mediated the distribution channel-performance relationship. Market orientation and distribution channels explained 61.9% of competitive advantage, while the three predictors explained 91.3% of marketing performance. The results indicate that, in a project-based business-to-business industry, distribution creates performance only when access, timing, service format, and information are converted into superior product quality, uniqueness, and competitive value. Managers should integrate customer intelligence across functions and connect project visibility, quality assurance, and customer relationship management to measurable sales growth

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Journal Info

Abbrev

go

Publisher

Subject

Economics, Econometrics & Finance

Description

Economics and Business Journal (ECBIS) | ISSN (e): 2963-7589 is an international peer-reviewed, open access scientific journal dedicated to the advancement and dissemination of research results that support high-level research in the fields of Economics, Management and Business, this journal ...