Jurnal Kemitraan Masyarakat
Vol. 3 No. 3 (2026): September: Jurnal Kemitraan Masyarakat

Strategi Pemasaran, Digital Marketing, dan Brand Image pada Pie Susu Cening Kabupaten Gianyar Bali

Ayu Maulida Aufi (Institut Teknologi dan Bisnis Semarang)
Dhimas Faqih Pangestu (Institut Teknologi dan Bisnis Semarang)
Fita Syafrida (Institut Teknologi dan Bisnis Semarang)
Lola Emi Liyana (Institut Teknologi dan Bisnis Semarang)
Sulistiyanti Sulistiyanti (Institut Teknologi dan Bisnis Semarang)
Teti Safari (Institut Teknologi dan Bisnis Semarang)



Article Info

Publish Date
30 Sep 2026

Abstract

This report examines the marketing strategy, digital marketing practices, and brand image formation of Pie Susu Cening, a culinary souvenir enterprise in Gianyar Regency, Bali. The report aims to describe how the company applies the marketing mix (7P) and digital marketing to sustain competitiveness. A descriptive qualitative method was used, combining direct field observation, interviews and a sharing session with the business owner, documentation, and supporting literature review conducted at PT Cening Bagus Sejahtera. The findings show that Pie Susu Cening integrates offline marketing, particularly strategic location and travel-agent partnerships, with online marketing through a company website, social media, and Google Business Profile. Application of the 7P marketing mix has proven effective in strengthening customer satisfaction and competitiveness. The brand image of Pie Susu Cening remains well known among tourists, positioned as an integrated cultural-tourism destination with an environmentally conscious, preservative-free production reputation. These findings imply that combining conventional and digital marketing can strengthen small and medium culinary enterprises' competitiveness in Bali's tourism industry.

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