Epaper Bisnis: International Journal Entrepreneurship and Management
Vol. 3 No. 3 (2026): ePaper Bisnis : International Journal of Entrepreneurship and Management

Social Commerce Risk Management for Business Sustainability: A Qualitative Study of Batik SMEs in Lampung, Indonesia

Ratu Chaterine Fajri (Politeknik Negeri Lampung)
Winda Kartika (Politeknik Negeri Lampung)
Khairunnisa Noviantari (Politeknik Negeri Lampung)
Sinar Putri (Politeknik Negeri Lampung)



Article Info

Publish Date
03 Oct 2026

Abstract

Batik SMEs in Lampung utilize social commerce to expand their markets and reach customers beyond the local region. However, the exposure of batik motifs and digital content creates risks to creative assets and brand identity. This study aims to identify the risks arising from social commerce use and analyze their management in supporting business sustainability. A qualitative approach was employed through in-depth interviews, digital observation, and documentation involving Batik SMEs that use social commerce for marketing and sales. Data were analyzed thematically to identify risk forms and management responses. The findings reveal three main risks: theft of batik motif ideas, imitation of batik motifs, and imitation of digital content. These risks challenge SMEs in maintaining product uniqueness and brand identity. Risk management strategies include continuous motif development, strengthening brand identity, using watermarks on digital content, monitoring digital activities, and developing new content concepts and designs. The findings indicate that social commerce risk management is not limited to preventing losses but also forms part of an adaptation and learning process to maintain competitiveness and support the sustainability of Batik SMEs.

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Journal Info

Abbrev

ePaperBisnis

Publisher

Subject

Decision Sciences, Operations Research & Management

Description

Topics in this Journal relate to any aspect of management, but are not limited to the following topics: Human Resource Management, Financial Management, Marketing Management, Public Sector Management, Operations Management, Supply Chain Management, Corporate Governance, Business Ethics, Management ...