Dialektika: Jurnal Ekonomi dan Ilmu Sosial
Vol 11 No 2 (2026): Dialektika: Jurnal Ekonomi dan Ilmu Sosial

Pengaruh Kepuasan Kerja, Komitmen Organisasi, dan Kepemimpinan Terhadap Employee Engagement di PT Telkom Akses Malang

Nurul Hudha (Institut Teknologi dan Bisnis Asia Malang)
Sudjilah Sudjilah (Institut Teknologi dan Bisnis Asia Malang)
Mohammad Bukhori (Institut Teknologi dan Bisnis Asia Malang)



Article Info

Publish Date
25 Sep 2026

Abstract

Employee engagement plays a crucial role in enhancing organizational productivity and performance quality. High demands make employee engagement a challenge for organizational, especially at PT Telkom Akses Malang, which is currently undergoing a business transformation using the Fixed Mobile Convergence (FMC). This study aims to analyze the influence of job satisfaction, organizational commitmenct, and leadership on employee engagement at PT Telkom Akses Malang. A quantitative approach utilizing a survey method was employed. Data were collected online questionnaires distributed to 52 employees using proportional sampling. The data were analyzed using multiple linear regression with SPSS Software in ver 32. The results indicate that job satisfaction and organizational commitment have a positive and significant influence on employee engagement. Conversely, leadership has a negative and significant influence on employee engagement. These findings suggest that enhancing employee engagement requires increasing job satisfaction, strengthening organizational commitment, and evaluating leadership practices.

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Journal Info

Abbrev

dialektika

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Description

Dialektika adalah jurnal ilmiah yang diterbitkan oleh Fakultas Ekonomi dan Ilmu Sosial Universitas Islam Raden Rahmat Malang. Jurnal ini memiliki spesifikasi sebagai media untuk mengkomunikasikan hasil-hasil penelitian dan pemikiran konseptual yang berkaitan dengan bidang Ekonomi dan Ilmu Sosial. ...