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All Journal Dialektika: Jurnal Ekonomi dan Ilmu Sosial
Nurul Hudha
Institut Teknologi dan Bisnis Asia Malang
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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Pengaruh Kepuasan Kerja, Komitmen Organisasi, dan Kepemimpinan Terhadap Employee Engagement di PT Telkom Akses Malang Nurul Hudha; Sudjilah Sudjilah; Mohammad Bukhori
DIALEKTIKA: Jurnal Ekonomi dan Ilmu Sosial Vol 11 No 2 (2026): Dialektika: Jurnal Ekonomi dan Ilmu Sosial
Publisher : Prodi Manajemen Fakultas Ekonomi dan Bisnis Universitas Islam Raden Rahmat Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36636/dialektika.v11i2.10832

Abstract

Employee engagement plays a crucial role in enhancing organizational productivity and performance quality. High demands make employee engagement a challenge for organizational, especially at PT Telkom Akses Malang, which is currently undergoing a business transformation using the Fixed Mobile Convergence (FMC). This study aims to analyze the influence of job satisfaction, organizational commitmenct, and leadership on employee engagement at PT Telkom Akses Malang. A quantitative approach utilizing a survey method was employed. Data were collected online questionnaires distributed to 52 employees using proportional sampling. The data were analyzed using multiple linear regression with SPSS Software in ver 32. The results indicate that job satisfaction and organizational commitment have a positive and significant influence on employee engagement. Conversely, leadership has a negative and significant influence on employee engagement. These findings suggest that enhancing employee engagement requires increasing job satisfaction, strengthening organizational commitment, and evaluating leadership practices.
Co-Authors Mohammad Bukhori Sudjilah Sudjilah