Jurnal Ilmiah Pendidikan dan Pembelajaran
Vol. 10 No. 2 (2026): July

The Role of Public Relations as a Boundary Spanner in Educational Policy Governance: A Decision-Making Perspective

Iman Cahyanto (Manajemen Pendidikan, Universitas Wiralodra, Indramayu, Indonesia)
Tofan Hidayat (Ilmu Pemerintahan, Universitas Wiralodra, Indramayu, Indonesia)



Article Info

Publish Date
25 Jul 2026

Abstract

This study was motivated by the increasing complexity of educational policy governance, which requires decision-making processes that are participatory, responsive, and evidence-informed. However, the role of public relations (PR) as a boundary spanner in bridging communication between educational institutions and their stakeholders remains underutilized in supporting high-quality policy decisions. This study aimed to examine the role of public relations as a boundary spanner in educational policy governance, particularly in facilitating the decision-making process and enhancing the quality of policy decisions. A quantitative research approach employing a survey design was adopted. The study involved 120 respondents, comprising institutional leaders, public relations officers, and administrative staff from educational institutions. Data were collected using a structured questionnaire as the primary research instrument. The data were analyzed using descriptive statistics and hypothesis testing to examine the relationships among the study variables. The findings revealed that public relations as a boundary spanner had a positive and statistically significant effect on the decision-making process. Furthermore, the decision-making process significantly influenced the quality of educational policy, while public relations also demonstrated a significant direct effect on policy decision quality. The study concludes that public relations serves not only as a communication function but also as a strategic actor in educational policy governance by strengthening evidence-informed decision-making and improving policy effectiveness. These findings underscore the importance of strengthening the capacity and strategic involvement of public relations practitioners in policy formulation to enhance the legitimacy, quality, and effectiveness of educational policies.

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Journal Info

Abbrev

JIPP

Publisher

Subject

Education

Description

Jurnal Ilmiah Pendidikan dan Pembelajaran (JIPP) is an international journal which provides a forum for publishing research or review articles related to researches in instruction, learning and teaching, curriculum development, learning environment, teacher education, educational technology, and ...