Jurnal Ilmiah Manajemen Kesatuan
Vol. 14 No. 5 (2026): JIMKES Edisi September 2026

The Effect of Work-to-Leisure Conflict and Burnout on Quiet Quitting Behavior: The Mediating Effect of Work Disengagement

Tri Sepviona Ananda Sari (Universitas Bengkulu, Indonesia)
Fahrudin JS Pareke (Universitas Bengkulu, Indonesia)



Article Info

Publish Date
25 Sep 2026

Abstract

Quiet quitting has emerged as a growing concern in the hospitality sector, where demanding work conditions may contribute to burnout, work-to-leisure conflict, and employee disengagement. Drawing on the Job Demands–Resources (JD-R) and Conservation of Resources (COR) theories, this study examines the relationships between work-related burnout, work-to-leisure conflict, work disengagement, and quiet quitting in the hospitality industry. A quantitative design was employed using a census sampling technique, involving 252 hospitality employees in Bengkulu City, Indonesia. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results show that work-related burnout and work-to-leisure conflict significantly increase quiet quitting. Work-to-leisure conflict also significantly predicts work disengagement, while work-related burnout does not have a significant effect on disengagement. In addition, work disengagement significantly influences quiet quitting and mediates the relationship between work-to-leisure conflict and quiet quitting. These findings indicate that work-to-leisure conflict plays a more consistent role in driving disengagement and quiet quitting compared to burnout, highlighting the importance of work–life imbalance as a key antecedent. The study highlights the need to strengthen work–life balance and job resources to reduce disengagement and quiet quitting.

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Journal Info

Abbrev

jimkes

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

Jurnal Ilmiah Manajemen Kesatuan (JIMKES) dikelola dan diterbitkan oleh Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) Institut Bisnis dan Informatika Kesatuan bekerjasama dengan Fakultas Bisnis dan Fakultas Vokasional IBI ...