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All Journal Jurnal Ilmiah Manajemen Kesatuan
Tri Sepviona Ananda Sari
Universitas Bengkulu, Indonesia
Economics, Econometrics & Finance Social Sciences

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The Effect of Work-to-Leisure Conflict and Burnout on Quiet Quitting Behavior: The Mediating Effect of Work Disengagement Tri Sepviona Ananda Sari; Fahrudin JS Pareke
Jurnal Ilmiah Manajemen Kesatuan Vol. 14 No. 5 (2026): JIMKES Edisi September 2026
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v14i5.5402

Abstract

Quiet quitting has emerged as a growing concern in the hospitality sector, where demanding work conditions may contribute to burnout, work-to-leisure conflict, and employee disengagement. Drawing on the Job Demands–Resources (JD-R) and Conservation of Resources (COR) theories, this study examines the relationships between work-related burnout, work-to-leisure conflict, work disengagement, and quiet quitting in the hospitality industry. A quantitative design was employed using a census sampling technique, involving 252 hospitality employees in Bengkulu City, Indonesia. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results show that work-related burnout and work-to-leisure conflict significantly increase quiet quitting. Work-to-leisure conflict also significantly predicts work disengagement, while work-related burnout does not have a significant effect on disengagement. In addition, work disengagement significantly influences quiet quitting and mediates the relationship between work-to-leisure conflict and quiet quitting. These findings indicate that work-to-leisure conflict plays a more consistent role in driving disengagement and quiet quitting compared to burnout, highlighting the importance of work–life imbalance as a key antecedent. The study highlights the need to strengthen work–life balance and job resources to reduce disengagement and quiet quitting.
Co-Authors Fahrudin Js Pareke