The increasing participation of married women in paid work places many mothers in a dual-role situation as homemakers and workers. This study aims to analyze the dynamics of dual roles and the psychological well-being of working homemakers in Sialang Urban Village, Palembang City. The study employed a qualitative approach with a phenomenological design. Five working mothers were selected purposively based on predetermined criteria and represented diverse occupations, namely shop employee, freelancer, micro and small business owner, bank employee, and teacher. Data were collected through observation, in-depth interviews, and documentation, and analyzed using data reduction, data display, and conclusion drawing. Data credibility was strengthened through triangulation. The findings show that time-based conflict and strain-based conflict were the most prominent forms of dual-role conflict, while behavior-based conflict was relatively low. Despite experiencing limited time, fatigue, emotional pressure, and competing demands, all informants developed adaptive strategies through time management, priority setting, communication, acceptance of personal limitations, and utilization of family and social support. Psychological well-being was found to develop well across all six dimensions proposed by Ryff: self-acceptance, positive relations with others, autonomy, environmental mastery, purpose in life, and personal growth. The study indicates that psychological well-being is not necessarily achieved through the absence of role conflict, but through the capacity to adapt, interpret experiences positively, and obtain meaningful social support.
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