PENGARUH BEBAN KERJA DAN WORK-FAMILY CONFLICT TERHADAP TURNOVER INTENTION DENGAN STRES KERJA SEBAGAI VARIABEL MEDIASI PADA KARYAWAN GENERASI MILENIAL DI PT ETICHAL PHARMA

Muhammad Azis Siregar (Universitas Panca Sakti Bekasi)
Adelina Suryati (Universitas Panca Sakti Bekasi)
Ifah Masrifah (Universitas Panca Sakti Bekasi)

Didaktik : Jurnal Ilmiah PGSD STKIP Subang
Vol. 12 No. 3 (2026): Volume 12 No. 3, September 2026 Release

This study analyzes the effect of Work Overload and Work-Family Conflict on Turnover Intention, with Job Stress as a mediating variable, among millennial employees at PT Etichal Pharma. The study uses a quantitative approach with an explanatory research design. Data were collected via questionnaires distributed to 180 millennial employees selected using purposive sampling. The analysis uses Structural Equation Modeling–Partial Least Squares (SEM-PLS) with SmartPLS 4. Work Overload has a positive and significant effect on Turnover Intention and Job Stress. Work-Family Conflict also has a positive and significant effect on both, while Job Stress has a positive and significant effect on Turnover Intention. Job Stress partially mediates the effect of Work Overload and Work-Family Conflict on Turnover Intention. Work-Family Conflict exerts the strongest effect on both Job Stress and Turnover Intention. The research model explains 49.6% of the variance in Job Stress and 55.1% of the variance in Turnover Intention.