Online learning requires students to adapt to the use of Learning Management Systems (LMS) as a primary medium for the learning process. The effectiveness of LMS utilization is influenced not only by technological characteristics but also by students’ experiences and the quality of academic interactions established during its use. This study aims to analyze students’ perceptions of the utilization of Sinau Digital in online learning and identify the benefits and challenges experienced during the use of the platform. This study employed a descriptive qualitative approach grounded in a symbolic interactionism perspective. The research informants consisted of five active undergraduate students from different study programs and academic semesters who had used Sinau Digital for at least one semester. Data were collected through in-depth interviews using a semi-structured interview guide and analyzed using an interactive data analysis model involving data condensation, data display, and conclusion drawing. The findings indicate that students perceive Sinau Digital positively because it facilitates access to learning materials, assignment submission, assessment, and monitoring of academic activities while also promoting learning independence and discipline. The challenges identified included system disruptions, delayed notifications, limited internet connectivity, and suboptimal utilization of learning features by lecturers. The study concludes that students’ perceptions are shaped by the interrelationship between platform quality, learning experiences, and academic interactions. The implication is that the development of Sinau Digital should focus on improving service quality, enhancing lecturer competence, and strengthening academic interactions to create more effective and meaningful online learning.
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