<![CDATA[Objective: This study aims to examine the antecedents of counterproductive work behavior, namely workplace incivility, passive leadership, and burnout. Research Design & Methods: The research sample totaled 291, who were generation Z workers in Surabaya City. Data was distributed using google form and processed using structural equation modeling (SEM) with smart PLS program. Findings: The results of data processing state that workplace incivility has a significant and positive effect on burnout, workplace incivility has a significant and positive effect on counterproductive work behavior, burnout has a significant and positive effect on counterproductive work behavior, burnout mediates the effect of workplace incivility on burnout, passive leadership moderates by strengthening the positive effect of workplace incivility on burnout, and emotional regulation moderates by weakening the positive effect of burnout on counterproductive work behavior. Implications & Recommendations: The practical implication of this research is that organizations need to create training related to active and responsive leadership for leaders, as well as coaching and mindfulness-based interventions for workers in order to manage emotions positively. Contribution & Value Added: The results of this study provide valuable additional insights into COR theory. In human resource management, especially for Generation Z, cooperation between the organization (leadership) and individuals (the workforce itself) is necessary.]]>
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