Pusat Publikasi Ilmu Manajemen
Vol. 4 No. 3 (2026): Juli: Pusat Publikasi Ilmu Manajemen

Strategi Pengelolaan Komponen Desa Wisata Untuk Meningkatkan Kepuasan Wisatawan Di Desa Wisata Umauta Provinsi Nusa Tenggara Timur

Kejang, Yosephina (Unknown)
Ni Ketut Arismayanti (Unknown)
Leonardus Winarto (Unknown)



Article Info

Publish Date
24 Jul 2026

Abstract

Umauta Tourism Village, located in Sikka Regency, East Nusa Tenggara Province, possesses unique natural and cultural attractions. However, tourists have expressed dissatisfaction regarding the limited supporting facilities and infrastructure within the village. Consequently, this study aims to formulate a management strategy for Umauta Tourism Village to enhance tourist satisfaction. A mixed-methods approach was employed, involving data collection through observation, interviews, literature reviews, and questionnaires distributed to 132 respondents.The study utilized IFE, EFE, and IE analyses to identify factors influencing the management of Umauta Tourism Village, encompassing 10 indicators of strengths, 9 of weaknesses, 9 of opportunities, and 5 of threats. SWOT analysis yielded seven alternative management strategies. These alternatives were subsequently analyzed using the Quantitative Strategic Planning Matrix (QSPM) to determine implementation priorities. The Total Attractiveness Score (TAS) was evaluated on a scale of 1–4, with higher total TAS values ​​serving as the criterion for higher implementation priority.Among the seven strategies, sustainable management of Umauta Tourism Village was selected as the priority for implementation, achieving a TAS of 94.17.

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Journal Info

Abbrev

PPIMAN

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Manajemen Sumberdaya Manusia , Manajemen Keuangan, Manajemen Pemasaran, Manajemen Sektor Publik, Manajemen Operasional, Manajemen Rantai Pasokan, Corporate Governance, Etika Bisnis, Akuntansi Manajemen dan Pasar Modal dan ...