JURNAL MANAJEMEN (EDISI ELEKTRONIK)
Vol. 17 No. 2 (2026): Jurnal Manajemen (Edisi Elektronik)

The Influence of Influencer Marketing, Brand Image and Electronic Word of Mouth on Emina Skincare Purchase Decisions in Generation Z in Cirebon City

Nina Mulyasari (Universitas Swadaya Gunung Jati)
Lis Tatin Hernidatiatin (Universitas Swadaya Gunung Jati)



Article Info

Publish Date
05 Jun 2026

Abstract

This study examines the influence of influencer marketing, brand image, and electronic word of mouth (e-WOM) on purchasing decisions for Emina skincare products among Generation Z consumers in Cirebon City. Using a quantitative associative approach, data were collected through questionnaires from 200 respondents and analyzed using multiple linear regression. The findings indicate that influencer marketing, brand image, and e-WOM each have a positive and significant effect on purchasing decisions, both partially and simultaneously (p < 0.05). Among these variables, brand image emerges as the most dominant factor, followed by e-WOM and influencer marketing. The coefficient of determination shows that the three variables explain a substantial proportion of variation in purchasing decisions (R² ≈ 0.85), indicating a strong explanatory power of the model. These results suggest that purchasing decisions among Generation Z are shaped not only by promotional exposure through influencers but also by brand credibility and peer-generated online information. This study contributes contextually by providing empirical evidence from a medium-sized city and focusing on a local skincare brand, offering insights into how digital marketing strategies operate among Generation Z consumers outside major metropolitan areas.

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Journal Info

Abbrev

manajemen

Publisher

Subject

Decision Sciences, Operations Research & Management

Description

Jurnal Manajemen fokus pada penelitian dan artikel yang bertemakan manajemen dengan sub pembahasan: manajemen SDM, manajemen pemasaran, manajemen keuangan, manajemen syariah, manajemen rumah sakit dan manajemen bisnis serta manajemen strategik ...