FAKTOR-FAKTOR YANG MEMENGARUHI TURNOVER INTENTION DI MEDIASI OLEH JOB SATISFACTION PT CTA

TRIA AYUNINGSIH (Trisakti School of Management)
NURWANTI (Trisakti School of Management)

E-Jurnal Manajemen Trisakti School of Management (TSM)
Vol. 6 No. 3 (2026): E-Jurnal Manajemen Trisakti School of Management (TSM)

This study aims to determine whether there is an effect of intrinsic reward and extrinsic reward on turnover intention mediated by job satisfaction at PT CTA. This research uses descriptive and causal research methods. The sample in this study consisted of 94 employees. The sampling technique used was non-probability sampling, namely purposive sampling. Data was collected through a questionnaire using a Likert scale. The analysis method used was PLS-SEM. Based on the results of the hypothesis analysis, it shows that the intrinsic reward and extrinsic reward variables affect job satisfaction, intrinsic reward and extrinsic reward affect turnover intention, job satisfaction affects turnover intention, there is no effect of intrinsic reward on turnover intention through job satisfaction, and there is an effect of extrinsic reward on turnover intention through job satisfaction.