<![CDATA[Ownership of civil registration documents is an essential component of population administration because it provides legal recognition of citizens' status and access to public services. This study analyzes the leadership role of the village head in improving civil registration document ownership and identifies the obstacles encountered in Pelaga Village, Petang District, Badung Regency. A descriptive qualitative approach was employed. Data were collected through observation, interviews, documentation, literature review, and online searches. Five informants were purposively selected, consisting of the Pelaga Village Secretary, the Head of Kiadan Administrative Hamlet, and three residents. The analysis applied Kusnadi's leadership role theory, covering interpersonal, informational, and decisional roles. The findings show that the leadership role has been implemented fairly well but is not yet fully optimal. The village government has established communication, provided motivation, disseminated information, facilitated services, and coordinated with relevant agencies. Nevertheless, services remain predominantly responsive, are not yet fully data-driven, and have not proactively reached all residents whose documents are incomplete. Major obstacles include uneven public awareness, incomplete understanding of information, administrative complexity, limited village authority, and suboptimal data collection and monitoring. The most prominent problem concerns marriage certificates, with 509 residents recorded as not possessing them in 2025.]]>
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