Jurnal Literasi Pengabdian dan Pemberdayaan Masyarakat
Vol 5, No 2 (2026): September

Assistance in The Digital Transformation of Village Public Services in Supporting the Development of Smart Villages

I Gusti Agung Ayu Yuliartika Dewi (Universitas Warmadewa)
Komang Tri Putri Andriastuti (Universitas Warmadewa)
Anak Agung Ayu Dewi Larantika (Universitas Warmadewa)



Article Info

Publish Date
30 Sep 2026

Abstract

Digital transformation of public services has become an essential need for village governments to improve the speed, accessibility, and transparency of services toward the development of Smart Villages. Lebih Village, Gianyar District, still faces several challenges, including the partially manual delivery of administrative services, limited capacity of village officials in utilizing technology, low digital literacy among the community, and suboptimal village data management. This community service activity aimed to strengthen the capacity of village officials and the community in utilizing technology and to support the implementation of digital public services in Lebih Village. The activity involved 20 participants consisting of village officials and community representatives. It was conducted over three months using a participatory action and capacity-building approach through problem identification, training, education, practical sessions, implementation, mentoring, and monitoring and evaluation. The effectiveness of the activity was measured through pre-tests and post-tests, followed by N-Gain analysis and the Wilcoxon Signed-Rank test. The results showed an increase in the average score from 57.60 to 85.25, with an N-Gain score of 0.66, categorized as moderate, while the Wilcoxon test showed p 0.001. The activity also resulted in improved utilization of digital services, community digital literacy, and data management as a foundation for strengthening Smart Village governance.Keywords: Smart Village; digital public services; digital literacy; official capacity; village governance.

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Journal Info

Abbrev

JLPPM

Publisher

Subject

Religion Arts Humanities Dentistry Economics, Econometrics & Finance Languange, Linguistic, Communication & Media

Description

Jurnal Literasi Pengabdian dan Pemberdayaan Masyarakat berisi hasil dari pengabdian dan pemberdayaan berupa penerapan ilmu pengetahuan dan teknologi dalam berbagai disiplin ilmu diantaranya agama, pendidikan, ekonomi, hukum, teknik, pertanian, dan ...