Jurnal Manajemen Kreatif dan Inovasi
Vol. 4 No. 3 (2026): Juli : Jurnal Manajemen Kreatif dan Inovasi

Pengaruh Financial Literacy, Digital Financial Behavior, Income Level dalam Pengambilan Keputusan Penggunaan Layanan Buy Now Paylater (BNPL)

Revilia Nur Vardania Putri (Unknown)
Christophorus Indra Wahyu Putra (Unknown)
Ferawaty Puspitorini (Unknown)
Bayu Seno Pitoyo (Unknown)



Article Info

Publish Date
30 Jul 2026

Abstract

This study aims to analyze the effects of Financial Literacy, Digital Financial Behavior, and Income Level on decision-making regarding the use of Buy Now Pay Later (BNPL) services among Generation Z in Bekasi City. This study employed a quantitative approach using a survey method. The sample consisted of 100 respondents selected through purposive sampling based on predetermined criteria. Primary data were collected through questionnaires and analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM) with SmartPLS software. The results indicate that Financial Literacy has a positive and significant effect on decision-making regarding BNPL service use, with a path coefficient of 0.323 and a p-value of 0.016. Digital Financial Behavior also has a positive and significant effect, with a path coefficient of 0.523 and a p-value of 0.000. Meanwhile, Income Level has a negative and significant effect on decision-making regarding BNPL service use, with a path coefficient of -0.176 and a p-value of 0.000. These findings suggest that higher levels of financial literacy and better digital financial behavior contribute to more informed decision-making in the use of BNPL services. Conversely, a higher income level is associated with a lower tendency to use BNPL services. This study highlights the importance of financial literacy and prudent digital financial management in supporting responsible decision-making regarding the use of digital financial services.

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Journal Info

Abbrev

jmki-widyakarya

Publisher

Subject

Decision Sciences, Operations Research & Management

Description

Fokus Jurnal Manajemen Kreatif dan Inovasi berfokus pada publikasi karya ilmiah di bidang manajemen yang menekankan pada kreativitas, inovasi, dan kewirausahaan dalam konteks organisasi, bisnis, industri kreatif, dan sektor publik. Jurnal ini bertujuan mendorong pengembangan teori dan praktik ...