Borneo Journal of Pharmacy
Vol. 9 No. 3 (2026): Borneo Journal of Pharmacy

Effectiveness of Digital Pharmaceutical Care Intervention on Medication Adherence in Hypertensive Patients: A Quasi-Experimental Study in Banjarmasin, South Kalimantan

Yugo Susanto (Universitas Airlangga)
Andi Hermansyah (Universitas Airlangga)
Muhammad Ashar (Universitas Negeri Malang)
Saybah Humairah (Sekolah Tinggi Ilmu Kesehatan ISFI Banjarmasin)
Devi Ristian Octavia (Universitas Muhammadiyah Lamongan)
Long Chiau Ming (Sunway University)
Muhammad Junaid Farrukh (UCSI University)
Zaheer-Ud-Din Babar (Qatar University)
Ronny Faslah (Politeknik Negeri Banjarmasin)
Abdul Rahem (Universitas Airlangga)
Yuni Priyandani (Universitas Airlangga)
Gusti Noorrizka Veronika Achmad (Universitas Airlangga)



Article Info

Publish Date
30 Sep 2026

Abstract

Hypertension remains a major public health challenge in Indonesia, where suboptimal adherence to antihypertensive therapy contributes to poor blood pressure control and avoidable cardiovascular risk. Pharmacist-led digital care offers a promising strategy to enhance medication adherence. This study aimed to evaluate the effectiveness of SatuObat, a Pharmacist-led digital care app, in improving medication adherence among hypertensive patients in community pharmacy practice. A quasi-experimental study with a non-equivalent control group pre-test and post-test design was conducted at community pharmacies in Banjarmasin, Indonesia. A total of 102  patients were recruited using consecutive sampling and assigned to either a control group (receiving usual care, n=52) or an intervention group (receiving usual care plus SatuObat app, n=50). The intervention comprised structured digital reminders, two-way chat with pharmacists, and tailored educational messages delivered through the app over 4 weeks. Medication adherence was measured using the validated Indonesian version of the MARS-5 questionnaire. Data were analyzed using the Wilcoxon signed-rank test and the Mann-Whitney U test. Adherence did not change significantly in the control group (p = 0.532), whereas the intervention group showed a significant increase in adherence scores (Δ = 7.20; p < 0.001). Post-intervention adherence was significantly higher in the intervention group than in the control group (p < 0.001). These findings indicate that integrating SatuObat into pharmacist-led care can substantially enhance medication adherence among hypertensive patients in community pharmacy settings and support the wider adoption of digital pharmaceutical care in low- and middle-income countries.

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Journal Info

Abbrev

bjop

Publisher

Subject

Medicine & Pharmacology

Description

Borneo Journal of Pharmacy publishes various scientific articles covering Pharmacy and Pharmaceutical Sciences in the field but not limited to: Pharmacology-Toxicology, including pharmacokinetics, pharmacodynamics, pharmacotherapy, and toxicology. Pharmacognosy-Phytochemistry, including ...