Jurnal Manajemen Kesehatan Yayasan RS.Dr. Soetomo
Vol. 12 No. 2 (2026): JMK Yayasan RS.Dr.Soetomo, Oktober 2026

Determinants of Attitude Users Electronic Medical Record: A Study of the Psychological Factors, Information Accuracy, and Supervisory Techniques

Agustine Vidihertine (Universitas Esa Unggul)
Hosizah Markam Markam (Universitas Esa Unggul)
Ratna Indrawati (Universitas Esa Unggul)



Article Info

Publish Date
06 Oct 2026

Abstract

Electronic medical records (EMRs) are essential for easy information access, better documentation, and fewer human errors. EMR implementation success depends largely on users’ attitudes. This study examined factors influencing EMR users’ attitudes—psychological factors, information accuracy, and supervision techniques—in the inpatient unit of Adhyaksa Hospital. This quantitative cross-sectional study was conducted from June 2024 to April 2025 and included all 119 nurses and midwives in the inpatient unit using saturated sampling. Data were collected using a questionnaire covering all variables, with responses on a 4-point scale from strongly disagree to strongly agree, and analyzed with Structural Equation Modeling (SEM). Most respondents were women (66.4%), aged 31-35 years (60.5%), held a bachelor’s degree (63.9%), and had 1-5 years of work experience (59.7%). Psychological factors, information accuracy, and supervision techniques significantly influenced EMR users’ attitudes. Supervision techniques had the strongest direct effect, followed by psychological factors and information accuracy. The study highlights the need to strengthen supervision techniques to foster positive attitudes toward EMR use in the inpatient unit of Adhyaksa Hospital.

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Journal Info

Abbrev

JMK

Publisher

Subject

Health Professions Medicine & Pharmacology Public Health

Description

Jurnal Manajemen Kesehatan Yayasan RS.Dr.Soetomo diterbitkan oleh Bidang Penelitian dan Pengabdian Masyarakat STIKES Yayasan RS.Dr.Soetomo Surabaya, sejak tahun 2015. Fokusnya adalah pada pengembangan Studi Manajemen Kesehatan yang dilakukan melalui riset perpustakaan, atau penelitian lapangan. ...