Agustine Vidihertine
Universitas Esa Unggul

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Determinants of Attitude Users Electronic Medical Record: A Study of the Psychological Factors, Information Accuracy, and Supervisory Techniques Agustine Vidihertine; Hosizah Markam Markam; Ratna Indrawati
Jurnal Manajemen Kesehatan Yayasan RS.Dr. Soetomo Vol. 12 No. 2 (2026): JMK Yayasan RS.Dr.Soetomo, Oktober 2026
Publisher : STIKES Yayasan RS.Dr.Soetomo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29241/jmk.v12i2.2518

Abstract

Electronic medical records (EMRs) are essential for easy information access, better documentation, and fewer human errors. EMR implementation success depends largely on users’ attitudes. This study examined factors influencing EMR users’ attitudes—psychological factors, information accuracy, and supervision techniques—in the inpatient unit of Adhyaksa Hospital. This quantitative cross-sectional study was conducted from June 2024 to April 2025 and included all 119 nurses and midwives in the inpatient unit using saturated sampling. Data were collected using a questionnaire covering all variables, with responses on a 4-point scale from strongly disagree to strongly agree, and analyzed with Structural Equation Modeling (SEM). Most respondents were women (66.4%), aged 31-35 years (60.5%), held a bachelor’s degree (63.9%), and had 1-5 years of work experience (59.7%). Psychological factors, information accuracy, and supervision techniques significantly influenced EMR users’ attitudes. Supervision techniques had the strongest direct effect, followed by psychological factors and information accuracy. The study highlights the need to strengthen supervision techniques to foster positive attitudes toward EMR use in the inpatient unit of Adhyaksa Hospital.