This study examines how motorcycle users perceive the service quality of official parking, how consistently they comply with official parking rules and protect their vehicles, and how aware they are of the problems of illegal parking and supportive of its regulation, in order to inform parking management and enforcement : A cross-sectional survey of 61 motorcycle users used a 20-statement questionnaire (five-point agreement scale) grouped into perceived quality of official parking, compliance and self-protection, and awareness and support for regulation. Analyses comprised means, agreement percentages, Cronbach’s alpha, correlations, multiple regression, and two exploratory paired contrasts. : Responses were uniformly favorable: 87% of answers were agree or strongly agree, and domain means were high (M = 4.03 to 4.15). Every respondent agreed that they park in the official area, and locking the handlebar was the most endorsed behavior (M = 4.30). The lowest-rated items were CCTV effectiveness (M = 3.77), orderly layout (M = 3.77), and support for firm, regular enforcement (M = 3.80). Respondents endorsed norms (M = 4.21) more than strict enforcement (M = 3.80), t(60) = 4.15, p < .001. Compliance and self-protection correlated with awareness and support for regulation (r = .63, p < .001) and with perceived quality (r = .40, p = .001); in regression, only awareness remained significant (β = .595, p < .001; perceived quality β = .055, p = .660; R² = .395). Internal consistency of the domain indices was low (alpha = .31 to .48), and responses are self-reported and concentrated at the top of the scale, so the findings are indicative and the associations exploratory. Managers can prioritize visible security and layout features and explain the rationale of enforcement, since compliance is more closely tied to awareness than to perceived quality. The study joins perceived service quality, compliance behavior, and attitudes toward illegal parking and enforcement in one survey of motorcycle users, showing that compliance follows awareness more closely than perceived quality and that support for enforcement lags behind support for norms.
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