Journal of Entrepreneur, Business and Management
Vol 4, No 2 (2026): Journal of Entrepreneur, Business and Management

Navigating Competitive Markets: Marketing Strategies of MSMEs in Makassar, Indonesia

Asmi Rahayu (Universitas Lamappapoleonro)
Muchlis Abbas (Universitas Lamappapoleonro)
Fitriyanti Fitriyanti (Universitas Lamappapoleonro)
Riskayani Riskayani (Universitas Lamappapoleonro)
Khaerul Amri (Universitas Lamappapoleonro)
Bobur Sobirov (Tashkent University of Economics)



Article Info

Publish Date
13 Sep 2026

Abstract

Micro, Small, and Medium Enterprises (MSMEs) play a crucial role in the economic development of Makassar City, South Sulawesi Province. As the main trade and service hub in Eastern Indonesia, Makassar has experienced rapid growth in the number of MSMEs, particularly in the culinary, fashion, handicraft, and service sectors. This study uses a descriptive qualitative research method to obtain an in-depth understanding of marketing strategies implemented by MSMEs in Makassar City. A qualitative approach was chosen because it allows researchers to explore perceptions, experiences, and practices of MSME actors in a natural setting. The result showed that marketing strategies implemented by MSMEs in Makassar City are market segmentation, targeting, and positioning (STP, strong brand identity and consistent branding, optimization of digital marketing and social media, customer relationship management (CRM and service excellence, competitive and value-based pricing strategy, product quality improvement and innovation and performance evaluation and data-driven marketing.Keywords: MSMEs, Marketing Strategy, Descriptive Qualitative, Makassar City, digital marketing

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Journal Info

Abbrev

jebm

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Journal of Entrepreneur, Business and Management is an open access and peer-reviewed academic journal, which is published by Amkop Business School. This Journal is created for publication from the result of research in management, business and entrepreneurship topics. Our Journal have been listed on ...