International Journal of Digital Entrepreneurship and Business (IDEB)
Vol 7 No 1 (2026): International Journal of Digital Entrepreneurship and Business (IDEB)

Adoption Of Business Intelligence Systems in Small and Medium Enterprises: An Integrated TAM-TOE Perspective

Dorris Yadewani (Universitas Ekasakti, Indonesia)
Hendrik Permana (Universitas Sumatera Barat, Indonesia)
Marjohan . (Akademi Maritim Sapta Samudra, Indonesia)
Salamiah Muhd Kulal (IOTA University College, Malaysia)



Article Info

Publish Date
10 Sep 2026

Abstract

This study investigates the factors influencing the adoption of business intelligence (BI) systems among small and medium enterprises (SMEs). By integrating the Technology Acceptance Model (TAM) with the Technology-Organization-Environment (TOE) framework, this research proposes a comprehensive model that was empirically tested using data collected from 312 SME managers across multiple industries in Indonesia. A quantitative approach was employed using an online survey instrument, and the data were analyzed using Structural Equation Modeling with Partial Least Squares (PLS-SEM). The results indicate that perceived usefulness, organizational readiness, and competitive pressure are the strongest predictors of BI adoption intention among SMEs. Interestingly, perceived ease of use has a weaker effect than expected, suggesting that SME managers prioritize strategic value over usability when considering BI adoption. Furthermore, top management support positively moderates the relationship between organizational readiness and BI adoption intention. This study extends the theoretical understanding of technology adoption in resource-constrained settings and provides practical recommendations for BI vendors and policymakers targeting the SME market.

Copyrights © 2026






Journal Info

Abbrev

ideb

Publisher

Subject

Economics, Econometrics & Finance Education Environmental Science Social Sciences Other

Description

Digital entrepreneurship enables entrepreneurs to leverage digital technologies to improve their organizations. In the current business landscape, many digital entrepreneurial endeavors provide interesting case studies showing innovative paths to entrepreneurship. Digital Entrepreneurial research ...