ZEBMAR
Vol. 4 No. 3 (2026): ZEBMAR, September 2026

Sustainable Business Model Innovation And Firm Performance: The Mediating Role Of Digital Marketing Capability

Abdurrahman (Universitas Mataram)
Zamroni Alpian Muhtarom (Universitas Mataram)
Baiq Handayani Rinuastuti (Universitas Mataram)
Muhammad Mujahid Dakwah (Universitas Mataram)
Mohammad Najib Roodhi (Universitas Mataram)



Article Info

Publish Date
14 Sep 2026

Abstract

This study aims to examine the effect of sustainable business model innovation (SBMI) on firm performance (FP) with digital marketing capability (DMC) as a mediating variable among creative economy SMEs. Its originality lies in the simultaneous empirical test of the SBMI-DMC-performance mechanism among creative economy SMEs in an emerging regional economy, which has rarely been tested jointly in the literature. A quantitative approach was employed using a survey of 150 SME owners and managers in Lombok, West Nusa Tenggara. Data were analyzed using Structural Equation Modeling-Partial Least Squares (SEM-PLS) with 5,000 bootstrap subsamples. The results show that SBMI has a positive and significant effect on FP (β = 0.36, p < 0.001) and on DMC (β = 0.75, p < 0.001), which in turn positively affects FP (β = 0.48, p < 0.001). The mediation analysis confirms that DMC partially mediates the SBMI-FP relationship. These findings underscore the importance of integrating sustainability-oriented innovation with digital marketing capability to achieve superior performance, with implications for SME owners, managers, and policymakers to treat sustainability and digital marketing as complementary agendas.

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Journal Info

Abbrev

zebmar

Publisher

Subject

Description

Jurnal ZEBMAR (Zentrum Economic, Business, Management, and Accounting Research) merupakan jurnal elektronik yang menyediakan wadah untuk memublikasikan artikel penelitian orisinal, artikel tinjauan dari kontributor, serta berita teknologi terkini yang berkaitan dengan ilmu akuntansi, praktik ...