Jurnal Humaniora : Jurnal Ilmu Sosial, Ekonomi dan Hukum
Vol. 10 No. 1 (2026): April 2026

The Effect of Experiential Marketing on Guests’ Revisit Intention in the Hotel Industry

Aida Fitri (Universitas Muhammadiyah Aceh)
Harbiyah G Harbiyah G (Universitas Muhammadiyah Aceh)
Nilazarni Nilazarni (Universitas Muhammadiyah Aceh)



Article Info

Publish Date
30 Apr 2026

Abstract

This study aims to examine and analyze the effect of experiential marketing on guests’ revisit intention in the hotel industry. Experiential marketing is measured using five dimensions: sense, feel, think, act, and relate. This research uses a quantitative approach. The total sample in this study was 100 respondents. The sample was determined using the Slovin formula and selected through a probability sampling technique. Hypothesis testing was conducted using simple linear regression analysis at a confidence level of 95% (α = 0.05). The results of this study indicate that experiential marketing has a significant effect on guests’ revisit intention. This finding shows that experiential marketing plays an important role in influencing customers’ decisions to revisit the hotel. The better the experience perceived by guests through sensory, emotional, cognitive, behavioral, and relational aspects, the higher their intention to return. Overall, experiential marketing has a positive and significant effect on revisit intention.

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Journal Info

Abbrev

humaniora

Publisher

Subject

Humanities Economics, Econometrics & Finance Law, Crime, Criminology & Criminal Justice Social Sciences

Description

Focusing on culture, economy, and law because it is seen from the perspective of Indonesia, especially in Aceh. The humanities journal provides a platform for case studies and analysis, publishing articles that are useful for people and advancing humanities studies. Issues are published two times ...