Research on the implementation of village government Organizational Structure and Work Procedures (SOTK) has generally focused on organizational structures, task allocation, and administrative aspects, while studies regarding the impact of village official vacancies on village government operations viewed through the POSDCORB framework remain limited. This study employs a qualitative approach using a case study method involving semi-structured interviews, observation, and document analysis. The research findings indicate that the resignation of seven village officials was due to a mismatch in competencies, which resulted in vacant positions, the consolidation of multiple roles, an increased workload, and a decline in both the quality of public services and administrative effectiveness. Analysis based on POSDCORB reveals that the Staffing dimension is the most critical issue, stemming from suboptimal position-filling mechanisms and official placements that are not fully based on competency. This situation has weakened the Organizing, Directing, and Coordinating functions, characterized by unclear task redistribution, ineffective organizational communication, and unbalanced workloads among officials. These findings enrich the study of village government operations by demonstrating that failures in the staffing function are the primary cause of disruptions to SOTK implementation and the effectiveness of village governance. Policy implications arising from this research include the need to accelerate position-filling mechanisms, implement competency based recruitment and placement systems, strengthen capacity building for village officials, ensure equitable workload distribution, and digitize administrative and reporting systems to enhance the effectiveness of village governance.
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