The implementation of Electronic Medical Records (EMR) at Puskesmas Wates is a strategic step to enhance the efficiency and quality of healthcare services. However, its application faces various challenges, particularly in the adaptation of human resources (HR) and infrastructure readiness. This study aims to analyze the factors influencing the acceptance and use of the SIMPUS J-Care application by HR at Puskesmas Wates using the Technology Acceptance Model (TAM). This research employs a qualitative approach through in-depth interviews with healthcare workers and related staff. The findings reveal that perceived usefulness and perceived ease of use significantly influence the attitudes and acceptance of HR toward the EMR application. Several obstacles were identified, including limited technological skills among older HR, uneven distribution of infrastructure, and a lack of intensive training. Nevertheless, most users showed a positive attitude toward the application after receiving guidance and support. This study concludes that the success of EMR implementation depends not only on technological systems but also on HR readiness and continuous training support.
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