Community: Jurnal Hasil Penelitian dan Pengabdian Masyarakat
Vol. 5 No. 1 (2026): Action Research and Community Development

The Role of the Civil Service Appeals Board (BPASN) in Ensuring the Administrative Appeal Rights of Civil Servants for the Enforcement of Government Human Resource Governance

Lisma Nilasari (Universitas Singaperbangsa Karawang)
Lolita Debby Mahendara Putri (Universitas Singaperbangsa Karawang)
Rachmat Ramdani (Universitas Singaperbangsa Karawang)



Article Info

Publish Date
15 Oct 2026

Abstract

This study aims to analyze the role of the State Civil Apparatus Consideration Board (BPASN) in guaranteeing the administrative appeal rights of the State Civil Apparatus (ASN) as an effort to enforce good governance of government human resources. This research employs a descriptive qualitative approach with data collection techniques including in-depth interviews, observation, and documentation studies with officials and staff of the BPASN Secretariat and ASN in several government agencies. The analysis uses Gary Dessler's Employee Relations theory, covering four indicators: fair treatment, open communication, employee involvement, and ethical management. The results show that BPASN has successfully implemented fair treatment and employee involvement principles procedurally, yet still faces limitations in open communication due to budget constraints for socialization. Ethical management has been applied through free services, monitoring mechanisms, and discretionary considerations in decision-making, although external political pressure remains a challenge. This research contributes to the development of government science in strengthening the system for protecting ASN rights and accountable bureaucratic governance.

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Journal Info

Abbrev

cm

Publisher

Subject

Education Public Health Social Sciences

Description

FOCUS Community: Jurnal Hasil Penelitian dan Pengabdian Masyarakat (Journal of Research and Community Service) is a peer-reviewed journal published by Perkumpulan Dosen Tarbiyah Islam Indonesia (PDTII) and focuses on publishing articles resulting from research and community service carried out by ...